Privacy Policy

Effective Date: September 12, 2026

Golden Fantasy, Inc. ("Golden Fantasy," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit GoldenFantasyJeweler.com, shop with us online or in person, communicate with us, request custom jewelry or repair services, participate in promotions, or otherwise interact with Golden Fantasy.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide directly to us, including:

• Name
• Email address
• Telephone number
• Billing and shipping address
• Order and purchase history
• Products purchased or considered
• Custom jewelry requests and design information
• Jewelry repair information
• Communications with our staff
• Customer service requests
• Financing, layaway, or payment-related information
• Marketing preferences
• Information you provide through forms, promotions, surveys, or contests

When you make a purchase in one of our physical stores, we may also collect customer information through our point-of-sale system, including your name, telephone number, email address, purchase history, and transaction information.

Payment Information

Payments may be processed by Shopify, payment processors, card networks, financing providers, lease-to-own providers, or other financial service providers.

Golden Fantasy generally does not directly store complete payment card numbers. Payment information is handled by the applicable payment provider according to its own privacy and security practices.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, pixels, tags, and similar technologies.

This may include:

• IP address
• Browser and device information
• Approximate location
• Pages viewed
• Products viewed
• Search activity
• Referring website
• Shopping cart activity
• Purchases and conversions
• Date and time of visits
• Interactions with advertisements
• Other website usage information

Cookies may be used to remember your preferences, maintain your shopping cart, understand how customers use our website, measure advertising performance, and provide more relevant advertising. Cookies can also be used for targeted advertising.

3. How We Use Personal Information

We may use personal information to:

• Process and fulfill orders
• Provide in-store and online customer service
• Communicate about purchases or orders
• Provide jewelry repair services
• Design and produce custom jewelry
• Process returns, exchanges, warranties, or service requests
• Provide financing, layaway, or other payment options
• Prevent fraud and unauthorized transactions
• Maintain customer purchase history
• Improve our products and services
• Personalize your shopping experience
• Analyze website and advertising performance
• Measure conversions
• Create advertising audiences
• Show advertisements that may be more relevant to customers
• Reconnect with previous customers
• Send marketing communications where permitted
• Maintain and improve our website
• Comply with legal and regulatory requirements
• Protect Golden Fantasy, our customers, and others

4. Advertising and Customer Match

Golden Fantasy may use information collected from customers, including information obtained from purchases made online or at our physical retail location, to measure advertising effectiveness and create advertising audiences.

For example, we may provide certain customer identifiers, such as an email address, telephone number, name, or address, to advertising and technology service providers such as Google.

These providers may use the information to:

• Match our customer records with accounts on their platforms
• Measure advertising effectiveness
• Create audiences of existing customers
• Help us reach or re-engage customers
• Improve advertising campaign performance

Where supported, customer identifiers may be hashed or otherwise transformed before or during transmission.

Google states that Customer Match data files are used to match customers with Google accounts and for policy-compliance purposes and are not used to build or enhance Google's profiles of those customers from the uploaded file.

We may also use advertising technologies such as website tags, pixels, cookies, and conversion tracking.

Where applicable law requires consent before using or sharing personal information for personalized advertising, we will seek that consent.

5. How We Share Personal Information

We may disclose personal information to companies that help us operate our business, including:

Ecommerce and Technology Providers

Including Shopify and providers that support our website, online store, point-of-sale systems, hosting, analytics, security, and customer management.

Payment Providers

Banks, payment processors, credit-card networks, financing companies, lease-to-own companies, and other providers involved in completing transactions.

Shipping and Delivery Providers

Carriers and fulfillment providers that assist with delivering customer orders.

Advertising and Analytics Providers

Companies such as Google and other advertising, analytics, and measurement providers that help us understand customer activity and advertise our products and services.

Professional Service Providers

Accountants, attorneys, insurers, fraud-prevention providers, IT providers, and other companies that assist in operating our business.

Legal and Compliance Purposes

We may disclose information when reasonably necessary to comply with applicable laws, subpoenas, court orders, government requests, fraud investigations, or to protect our rights, customers, property, or safety.

Business Transfers

If Golden Fantasy is involved in a merger, acquisition, financing, sale of assets, restructuring, or similar transaction, personal information may be transferred as part of that transaction.

6. Sale or Sharing of Personal Information

Golden Fantasy does not sell customer personal information for money.

However, certain privacy laws may define the use of information for targeted or cross-context behavioral advertising as a "sale," "sharing," or similar activity even when no money changes hands.

Where required by applicable law, customers may have the right to opt out of certain uses or disclosures of their personal information for targeted advertising.

7. Email and Marketing Communications

If you subscribe to our emails, request information, make a purchase, or otherwise provide us with contact information, we may communicate with you regarding your transaction, account, custom project, repair, or other request.

Where permitted, we may also send promotional communications regarding:

• New jewelry
• Special offers
• Custom jewelry
• Events
• Promotions
• Product launches
• Other Golden Fantasy news

Marketing emails will include a method to unsubscribe.

Unsubscribing from promotional emails will not prevent us from sending necessary transactional or service-related communications.

8. Text Messages

If Golden Fantasy offers SMS or text-message marketing, promotional text messages will only be sent in accordance with applicable consent requirements.

Consent to receive marketing text messages is not required as a condition of purchasing jewelry or services from Golden Fantasy.

Message and data rates may apply.

Customers may follow the instructions provided in a text message to stop receiving promotional texts.

9. Financing and Third-Party Services

Golden Fantasy may provide access to financing, lease-to-own, installment-payment, or other third-party financial services.

When you apply for or use one of these services, information may be collected directly by the third-party provider.

Those providers maintain their own privacy policies, terms, eligibility requirements, and information-handling practices.

Golden Fantasy's Privacy Policy does not control how an independent financing provider processes information submitted directly to that provider.

10. Custom Jewelry and Repair Services

When requesting custom jewelry or repair services, you may provide photographs, drawings, names, logos, measurements, jewelry specifications, or other information necessary to complete your request.

We may retain this information as reasonably necessary to:

• Prepare estimates
• Communicate with you
• Produce or repair your jewelry
• Maintain transaction records
• Resolve service issues
• Provide future customer service

11. Cookies and Tracking Technologies

Our website may use cookies and related technologies provided by Shopify and other service providers.

These technologies may support:

• Website functionality
• Shopping carts
• Fraud prevention
• Analytics
• Advertising
• Conversion measurement
• Personalization
• Remembering customer preferences

You may be able to control certain cookies through your browser settings or through privacy controls presented on our website.

Disabling some cookies may affect website functionality.

12. Your Privacy Choices and Rights

Depending on where you live and the laws that apply to you, you may have rights regarding your personal information.

These may include the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Obtain a copy of certain personal information
• Opt out of certain targeted advertising
• Opt out of certain sales or sharing of personal information
• Withdraw consent where processing relies on consent
• Appeal certain privacy-request decisions where applicable

These rights are subject to applicable exceptions and legal requirements.

We may need to verify your identity before completing certain requests.

To make a privacy request, contact us at:

Goldenfantasy.inc@gmail.com

We will not unlawfully discriminate against a customer for exercising applicable privacy rights.

13. Do Not Sell or Share / Targeted Advertising

Where required by applicable privacy law, Golden Fantasy will provide customers with a mechanism to opt out of activities legally defined as the sale or sharing of personal information or targeted advertising.

Shopify provides customer privacy tools that can include cookie consent controls and a data-sharing opt-out page, depending on your store configuration and the regions in which you sell.

14. Children

Our website and services are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13 for advertising purposes.

If we learn that we have collected personal information from a child under 13 in circumstances where collection is prohibited, we will take appropriate steps to delete it.

Google also prohibits Customer Match uploads containing information for customers under age 13.

15. Data Retention

We retain personal information for as long as reasonably necessary for purposes such as:

• Completing transactions
• Maintaining purchase records
• Customer service
• Custom jewelry and repair records
• Accounting and tax obligations
• Fraud prevention
• Legal compliance
• Dispute resolution
• Advertising and analytics, where permitted

Different categories of information may be retained for different periods.

16. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of any account credentials associated with our website.

17. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, content, or policies of those third parties.

We recommend reviewing their privacy policies before providing personal information.

18. International Customers

If you access our website from outside the United States, your information may be processed in the United States and other countries where our service providers operate.

Privacy laws in those locations may differ from the laws in your country.

Where required, we take steps designed to comply with applicable international privacy requirements.

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology, advertising practices, legal requirements, or services.

The revised policy will be posted on this page with an updated effective date.

We encourage customers to review this policy periodically.

20. Contact Us

For questions regarding this Privacy Policy or our privacy practices, contact:

Golden Fantasy, Inc.
18900 Michigan Avenue
N118
Dearborn, Michigan 48126
United States

Email: Goldenfantasy.inc@gmail.com
Phone: (313) 425-0028